This Coaching Services Agreement (“Agreement”) is entered into by and between Mykel Wellness LLC (“Company,” “Coach,” “we,” or “us”) and the undersigned client (“Client” or “you”).

By purchasing, enrolling in, or participating in any services, Client agrees to be legally bound by the terms set forth below.

1. SERVICES

Company provides online reclamation and pivot coaching services, including but not limited to lifestyle coaching, mindset development, personal growth, and general wellness education.

Services are delivered exclusively via digital platforms, including but not limited to video conferencing, messaging, and online materials.

Programs include:

• One (1) Month Coaching Program

• Three (3) Month Coaching Program

2. NO MEDICAL OR MENTAL HEALTH SERVICES

Client acknowledges that Coach is a NASM-certified wellness coach and is not a licensed medical, psychological, or healthcare provider.

Company does not provide:

• Medical advice

• Mental health counseling

• Diagnosis or treatment of any condition

Client agrees to consult a qualified healthcare provider before making health-related decisions.

3. NO GUARANTEES

Client understands and agrees that:

• Results are not guaranteed

• Outcomes vary by individual

• Success depends on Client’s own effort, consistency, and personal circumstances

Company expressly disclaims any guarantee of specific results.

4. CLIENT RESPONSIBILITY & ASSUMPTION OF RISK

Client accepts full responsibility for all decisions, actions, and results arising from participation in coaching services.

Client knowingly and voluntarily assumes all risks associated with lifestyle, wellness, and behavioral changes, including but not limited to physical, emotional, or psychological risks.

5. PAYMENT TERMS

• All coaching services must be paid in full prior to commencement

• Available payment options may include third-party financing providers such as Affirm and Klarna

• Client remains fully responsible for any agreements with such third-party providers

Failure to complete payment will result in denial or termination of services.

6. NO REFUND POLICY (STRICT)

ALL SALES ARE FINAL.

Company maintains a strict no-refund policy. Client agrees that:

• No refunds will be issued under any circumstances

• Missed sessions are non-refundable

• Partial participation does not qualify for refunds

7. CANCELLATION & GRACE PERIOD

Client is granted a one-time two (2) week grace period to reschedule missed sessions within the active program period.

After this period:

• All unused sessions are forfeited

• No extensions beyond the grace period will be granted

8. SCHEDULING & ATTENDANCE

Client is responsible for scheduling and attending sessions.

• Late arrivals may result in reduced session time

• Failure to attend scheduled sessions will be considered a forfeited session

9. ONLINE SERVICES DISCLAIMER

Client acknowledges that services are delivered electronically and may be subject to:

• Internet disruptions

• Platform outages

• Technical errors

Company is not liable for any inability to deliver services due to such issues beyond its control.

10. CONFIDENTIALITY

Company agrees to maintain reasonable confidentiality of Client information.

However, confidentiality is not guaranteed and may be disclosed if required by law, including but not limited to:

• Threats of harm to self or others

• Legal proceedings or court orders

11. INTELLECTUAL PROPERTY

All materials provided by Company, including but not limited to:

• Coaching frameworks

• Worksheets

• Videos

• Digital content

• Program structures

are the exclusive intellectual property of Mykel Wellness LLC.

Client agrees:

• Not to copy, reproduce, distribute, share, sell, or sublicense any materials

• Not to use materials for commercial purposes

• Not to present Company materials as their own

Unauthorized use, reproduction, or distribution will result in legal action.

12. NON-DISPARAGEMENT

Client agrees not to make any false, misleading, or disparaging statements about Company, its services, or its representatives, whether publicly or privately.

13. CHARGEBACK & PAYMENT DISPUTES

Client agrees not to initiate chargebacks or payment disputes without first contacting Company to resolve the issue.

In the event of a chargeback:

• Client remains liable for the full contract amount

• Company reserves the right to pursue collection and legal remedies

• Client agrees to reimburse any fees, costs, or expenses incurred

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Company shall not be liable for any:

• Direct, indirect, incidental, or consequential damages

• Injuries, losses, or damages resulting from participation

Client agrees that use of services is at their own risk.

15. INDEMNIFICATION

Client agrees to indemnify and hold harmless Mykel Wellness LLC from any claims, damages, liabilities, costs, or expenses arising out of Client’s participation in services.

16. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, representations, or understandings.

17. SEVERABILITY

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. ACCEPTANCE OF TERMS

By purchasing or participating in services, Client acknowledges that they have:

• Read and understood this Agreement

• Agreed to all terms voluntarily

• Accepted full legal responsibility